BUSINESS ONLINE BANKING

Item: FNB (First National Bank)
Rating: 2
Author: sanele N

I opened an FNB business cheque *** on the 25th of April 2015 at Florida road and requested online business banking reference 2015 428 -9599. The consultant logged a call for online business banking to install online business banking application but they never contacted me. I called the consultant a month later and he followed up but still they didn't contact me. I then personally called online business banking on the 4th of June and logged a new call reference *** and they said they will come for installation in 5 days but still they have not called or come to install online business banking.

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Replies (1)

FNB (First National Bank)'s replyOfficial

29 Jun 2015, 10:00

Hello sanelens,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 712045.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply29 Jun 2015, 10:00

Official