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dennis.e dennis.e

1 reviews | Active since May 2016

06 May 2016, 08:15

Business online banking

Complicated outdated and frustrating to get online business banking to work. After numerous tries, phone calls visits to the bank and 5 months later we have come to the point of closing the account. The Mac computer seams to be to advanced for FNB. Continuous asking to authorize users and lose authorization states. Bound to one computer at a time when computers are changed all new loading needed. Compared to the easy use of business banking with ABSA it was a mistake to belief the bright FNB adverts that draw customers away from better banking options.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2016, 09:42
Official

Dear Mr Erasmus,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 918046.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)