Business not serviced by FNB

I had recently opened a Business account with FNB over the phone which all went very well and everyone was very friendly and helpful up until after I received my card and had to get it activated. I was told it would take 24hrs to activate. Upon that failing to come to pass, I called in to follow up. I was told the account is active but my personal profile had not been verified or updated or something to that nature. The agent then sent in a request and said it should be completed before close of business. No one called me back, no one sent a follow up email, nothing. The following day, Friday morning, I called again to follow up. I was told the same story after a long set of security questions, and I was now to wait for a call before close of business. This has been the case every single day since last week Thursday. I am not upset with the workers, they've been very helpful. But FNB has failed to deliver and now business is running very slow on my side. I am utterly disgusted and disappointed in FNB and as soon as my problem has been resolved I will definitely be switching to a different bank