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MATHEASE M

1 reviews | Active since Mar 2019

07 Mar 2019, 14:02

Business cheque card deivery

Since ive been waiting for my Business cheque card and no one contacted me to inform me about the delay and when i try to call them they dont bother to pick up their phones.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2019, 14:51
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)