Business cheque account/call centre

You blocked my account esp business account on the basis you suspect “*****” without letting me know what process I must follow in this regard. No communication on TAT. I suggest you get back to me ASAP and have your facts straight. You’re causing such an inconvenience in my life yet you charge fees on accounts I cannot transact on. Awful service and shame on you!!!!!! I expect my accounts to be fully functional tomorrow at 10:00am 12 August 2019.