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Petro M
1 reviews | Active since Sept 2016
10 Feb 2019, 10:31
BUSINESS CARD
My son open Business account 2018. They would delivered his card on the farm on 26 December 2018. They phone explain where farm was. The Friday they phone from Vaalwater that the card is there. They never delivered the card.
Went to Modimolle branch to ask for assistens because the card that he never received was activated??
We ask for a new card and that we can collect in the branch
Now the charge Card replacement fee of R120 and Courier Fee of R199. This must be credit back to the account. This is unacceptable!!
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FNB (First National Bank)'s replyOfficial
11 Feb 2019, 10:21Good Day Petro Maree Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply11 Feb 2019, 10:21
Official
Good Day Petro Maree Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***