vV
vaughnmiller V

1 reviews | Active since Apr 2017

11 Apr 2017, 13:20

Business Banking Start up shocking service

<p>Trying to open up a Business banking account and the service has been ridiculously bad - being asked and reasked for the same documents over and over again and never getting any feedback and being placed on hold for extremely long times to no avail.</p> <p>Really poor performance.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Apr 2017, 13:35
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)