BUSINESS BANKING SHOCKING SERVICE - DO NOT USE THEM

Approved overdraft. Complete documents send bank to business banker. He does not respond or confirm receipt. His email says call this number to follow up business desk ***. WHAST A JOKE THE NUMBER DOES NOT EXIST!!! Banking chat via banking app - absolute waste of time. A takes 10 minutes to reply and then only to say will escalate - why even offer this service??? Called banker number *** - again all they can say is escalate. DEAR FNB is this how you try and assist a business ...???? Absolutely shocking..!!!