1 reviews | Active since Aug 2014
Business Banking Services Slower Than a Snail
<p>I'm registering our business through FNB. First their system lost details of directors except for one and wouldn't let us upload documents. Fine, all systems have their good and bad days what I didn't anticipate was that I would have to call 3 times and over a week later still have it not sorted out. The business banking division service is horrible. It has us now wondering if we wanna use FNB for day to day transaction if 3 consultants cannot resolve a simple query of adding back details to the system after all necessary documents have been submitted. Over a week and our application hasn't moved an inch through no fault of our own. Thanks for nothing!</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 943213.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 943213.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
