Business Banking Service is Terrible!

<p>I chose to open a business account at FNB, becuase of the great reviews I have heard. Imagine my surprise when every single encounter with the Business Banking division was **********. I was sent numerous SMSes and emails requesting documents (which had already been sent in the origional mail for account opening). It has taken almost a month to get an account number!</p> <p> </p> <p>Added to the painful process above of dealing with uniformed and incapable call center staff, I was sent a card with my ****en name, when the business and account is in my married name AND I attached my marriage certificate with the origional account opening mail.</p> <p> </p> <p>So now - almost a month and counting - 3 hours worth of holdinf on the phone, I have yet to receive the right card - so I have an account number, but cannot transact on the account. </p> <p> </p> <p>I have mailed, called, sent a complaint on the FNB site and my issue remains unresolved. </p> <p> </p> <p>This is so frustrating!</p>