1 reviews | Active since Sept 2016

30 Sept 2016, 12:45

Business banking NOT made easy

<p>I have been with FNB for many many years and have never been as shocked with service as I have been today. Getting different info from different people about the same thing! Oi. Waiting for someone to phone to verify my account. Apparently escalating a problem means nothing of late. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2016, 14:45
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)