Business Banking Flop!

I've recently opened a business bank account online (21/12/2018) and was advised that a courier company would be in touch with me for the delivery of my cards.

Considering the holiday period I called on the 27th December to enquire about the cards and communicated the urgency of the matter. I need to move funds across and start transacting on the account buying office furniture, paying contractors etc in preparation for the first day of trade 2nd January.

The business banking consultant said she would escalate and get back to me yesterday.. have not a thing from anyone.

So my first interaction with FNB business banking is one of preventing my business from functioning. Thanks FNB