Business Banking at it's Very Worst

6 weeks ago I collected forms from Rosebank's Business Banker, Pule Mahlangu for business credit cardsI handed them in 2 weeks later with another consultant as Pule wasn't there.A week later I phoned for feedback but Pule wasn't in, card division didn't know of my application so I emailed him.No response.A further week later, I phoned for feedback but Pule was sick, card div. didn't know of my application so I emailed him.No response.2 weeks ago I phoned to get feedback but Pule wasn't in, I begged Modise to get him to call me back which he assured me he would, I also emailed him.No return call, no email response.Last week I lost my rag and phoned continuously everyday until I finally got Pule.He said he would get back to me, which surprisingly he did, via email, assuring me that the cards had been created and were on the way to the branch.That was on Friday. Today, poor Hector in the branch had to deal with a frustrated me and Pule (who was off sick) giving him the run around to phone this person then that.It looks like I will have to re-apply as, incredibly, the quickest way to get the cards I need but since Pule isn't in, I can't get new forms. Simply put.. appalling.