Business banking

<p>A horrific nightmare for business. Don’t use FNB Smartbox solution.</p> <p> </p> <p>I run a small fuel business in the rural Limpopo and decided to streamline the business by investigating the option of a speedpoint and Dropsafe.</p> <p>1. I then app**** for Speedpoint POSD via FNB in early December 2016 then approved on the 14th December 2016. The installation only happened in Mid March 2017 after pulling my hair with frustration and non-ending complaints.</p> <p>2. In parallel, I app**** for the FNB end-to-end Smartbox solution, the installation went smooth then the ops was and is a disaster. The fulfilment partner in this regard is G4S (Yerrrr, that’s all I can say). In a space of two months I have had none collections every week and two call outs due to device failure. I would never ever encourage anyone to utilise this service. FNB and G4S' partnership is a disaster and two immature to be offered as a service to customers. To date my supplier score has gone down due to the fact that I can’t pay suppliers (even though my money is stuck with FNB and G4S. It has taken 2 months for FNB to **** my business. Due to none collections, they even dare suggest that they will chat to my banker to try arrange for a facility (Maybe this is done on purpose to trap customers to get into debt). Who must pay the interest? I have since requested the SLA from FNB to date NOTHING, they simply ignore my request. 04/04/2017 16H27 my money is still stuck in their Smartbox. I have asked that they release me from the contract, they simply ignore. FNB for business in ****. AVOID AVOID AVOID.</p> <p> </p>