JP
Jean-Pierre Peyper

1 reviews | Active since Jun 2016

03 Jun 2016, 08:22

Business Banking

<p>The worst experience ever. What started out as a great experience with the online banking and business registration turned into a disaster. It has been 2 weeks since the start of the process and everything went well, the bank requested some documents which has been sent back to them and it has now been 6-7 business days since they received the documents and as of then they have not contacted me. This lack in service has caused drastic strain on the business finances and has me thinking of moving to a different bank. FNB is a great bank but this has caused a very bitter taste in my mouth. They have caused the business as an entity to lose money which in turn caused them loss to lose money. This is highly unacceptable though.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2016, 10:50
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 936231.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)