GL
Gareth L

1 reviews | Active since Jun 2013

25 Sept 2018, 08:36

Business bank account removed from banking profile

I have always been able to access my business bank account from my personal online banking profile. Last week, my business bank account was removed for no reason that I am aware of and now my only recourse is to send an email which may take 2-3 business days to be answered.

This is unacceptable FNB. Please have someone call me to resolve this issue urgently.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 09:12
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***