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Mish M

1 reviews | Active since Mar 2017

04 Mar 2017, 11:28

Business account Value added service fees

<p>How does a monthly account fee of 60 out of the blue become 200 plus. A value added service of 135 that I was never informed off. How do they expect a small business to cope with such fees? </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 08:25
Official

Good day Ms. mintiro

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***