Business Account that just Eats Money

Please close my account!! I have had a business account for my old CC since 2007. About 2 years after that the CC was dissolved. I didn't close the account. A few months ago I realised I could only put money IN to the account and not move any out. After phoning FNB I was told the account was frozen. Fair enough. I wanted to close it anyway. But apparently I had to reinstate it BEFORE I could close it. I had to supply a list of CC documents in order to do this. It meant nothing to the call centre operator that the CC had been dissolved for many years meaning I did NOT have an up to date mandate or anything else! I paid CIPRO for copies of whatever documents I could and have emailed them through three or four times, and have phoned several more. Each time I was told a different set of documents would be required. I just want to close this as all it does is eat my money!!