AW
ANTHEA W

1 reviews | Active since May 2013

24 Oct 2018, 17:29

Business account taking 62 days to Open - Reference AJkoutTTAwfT

We have made application for a business account 2 months ago and to date we are still to receive confirmation of the bank account - all services have already been paid for, yet FNB fails to deliver.

We have called and get no answer, going round in an endless queue, sent emails and all you get is there 48 hour turn around time email. So how does this work - everytime you follow up you have a new turn around time? PATHETIC SERVICE!

Please FNB get your business sorted so I can get my business sorted.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2018, 08:14
Official

Good Day Anthea

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***