IF
Izak F

1 reviews | Active since Nov 2012

14 Aug 2018, 09:38

Business account takes now 2 weeks

Imagine this... Im starting my own business all paper work done, company registered - last thing on the list, open a bank account. Now I can trade!!!... This is a joyous experience. .. 2weeks later ...

Still waiting for my business account to be opened. However they post online that its "easy" and "done in minutes" You call in to the call centre, same thing: "1-3 working days" I mail, I phone, I message, No luck. Same story - 1-3 working days.

Did I make a wrong choice choosing this bank???

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2018, 09:53
Official

Good Day Izak ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Business Banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

IF
Izak F's update28 Aug 2018, 10:21
Reviewer Update
NO card delivery yet. Been ages. How am I suppose to use your service??