KH
Katlego H
1 reviews | Active since Mar 2015
25 Jan 2016, 16:53
BUSINESS ACCOUNT STILL NOT OPENED
i OPENED MY BUSINESS ACCOUNT WITH FNB ONLINE AROUND AUGUST 2015, I SENT THEM ALL THE RELEVANT DOCUMENTATION THAT WAS REQUIRED TO OPEN UP THE ACCOUNT WHICH INCLUDED ALL MEMBERS CERTIFIED ID, PROOF OF RESIDENCE, AND ALL THE FORMS THEY REQUIRED FROM ME, I RECEIVED NO FEEDBACK WHAT SO EVER FROM THEM AND I DECIDED TO DO MY OWN FOLLOW UP AND I WAS TOLD SOME FORM WAS MISSING WHICH I REQUESTED FROM THEM BUT THEY NEVER SENT ME THE FORM, THIS IS ACTUALLY A SUMMARY OF MY STORY AS I HAVE TRIED TREMENDOUS TIMES TO SORT OUT THIS ACCOUNT ISSUE BUT ALL IN VAIN<br> <br> I WOULD REALLY APPRECIATE IF FNB WOULD RESOLVE THIS AS I M CURRENTLY MISSING OUT ON BUSINESS DEALS BECAUSE I DONT HAVE A BANK ACCOUNT!!!!!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
25 Jan 2016, 17:02Hello MuryKat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854810 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854810 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Jan 2016, 17:02
Official
Hello MuryKat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854810 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854810 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
