WJ
Wynand J

1 reviews | Active since Sept 2015

29 Sept 2015, 16:52

Business account still not open since 19 Aug 2015

Dear Reader,<br> <br> I have started the process to open a business bank account with FNB since 19 August 2015.<br> <br> I have phoned so many times & send even more emails to FNB to assist them to help me to open a business bank account. The time and money I've invested in numerous calls to their call centres still goes to waste.<br> <br> Just during last week I've received an email from FNB stipulating my bank account details (after placing a complaint on hellopeter.com). I thought after nearly 5 weeks FNB finally got it right, but was I wrong...<br> <br> Seems more like it was a responsive tactic to show they are attending to my long un-resolved matter, but nothing has changed...no bank account...no account card...no online banking facility...they actually had me pay R200 into this account which doesn't seem to exist...maybe they are running a pyramidscheme or a phonzi scheme...who knows?<br> <br> Perry Mathebula from FNB's business banking has told me they can't open the account, because this questionable imaginative \Accounts Opening"division has not activated KYC on my personal profile"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2015, 17:02
Official
Hello wynski,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.

The reference number is 816229NF.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)