Business Account Replacement Fee

I was called. by FNB consulted and offered me Business Account of which I agreed . We confirmed all details Names to Brunch delivery address . Card was delivered to an incorrect brunch . I was notified that the card was delivered I advised them the brunch it was delivered to is incorrect , was told they will resend it to the correct address . I after fetching the Card I was notified again via a call that I needed to make a payment of R150 for the Replacement Fee . I refused as the mistake was on their end , I was told they will log a call to have the fee reversed back .

I waited and waited months , now recently I got a call from their Attorneys asking to pay R450 for the Account now because it is closed so that will be for the reinstatement . I am not paying a cent and I want my Business account open ASAP! I will not allow to be ********** by you . You pay for incompetence not me