Business Account put on hold

FNB has put my account on hard hold and did not get a call or email from anyone from FNB notifying me about the hold until i tried to transact from my account . when i call the call centre i was transferred from department to departments and been on the line for more than 40 minutes without getting any assistance. The last consultant informed me that my account was put on hold by Lloyd Govender and he did not put a reason why my account is on hold. They provided me with his contact details which are *** and email ***. tried to call him but several times but he is not picking up.

Please provide me with feedback its a matter of urgency.