QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
27 May 2015, 09:55
Business Account Petrol Card
I have app**** for a FNB Petrol Card linking to my Business Account 2 weeks ago, I phoned in this morning enquiring when my card will be delivered, the lady I spoke to confirmed that there were never a card ordered and that she will apply for one now. Unacceptable! I pay each month almost R 200.00 for service fees and what do I get in return? NO SERVICE!!! When is FNB's slogan going to change to '' How can we not be of service '' I want my card to be delivered tomorrow no exceptions !!!
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FNB (First National Bank)'s replyOfficial
27 May 2015, 10:28Hello QHenryTaylor,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691150.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691150.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 May 2015, 10:28
Official
Hello QHenryTaylor,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691150.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 691150.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)