1 reviews | Active since Nov 2014
Business Account Opening worst EVER
<p>Hi </p> <p> </p> <p>I have started a Business about 2 month ago with regestation and all a month ago i app**** for account with FNB as i was banking with them and of all the good things you hear. </p> <p>I have been struggling ever since to get the account to work and the guys from mechant service to come back to me regarding the package and installation of the merchant </p> <p>I am lossing business because op the service I dont get from FNB</p> <p>I have been sending mails up and down whith no joy </p> <p>the have put my account on hold because of and adress that is not written correctly acording to them </p> <p>its not a {Plot} its {Ged} now how do you know if they dont tell you and your account gets put on hold because of this </p> <p>Thanks </p> <p>Aurther Hayes </p>
Good day Mr. artherhayes
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. artherhayes
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good Day
Up to now I am still struggling to open this business account that they placed on hold because of FICA documents that they have not received, and I have send it to them numerous times
After coming back to me (after Hallo Peter) they still cannot un hold the account because of the uncommented staff that cannot read. I have to send the same documents over and over to them.
Now I don’t know what they will come with next, after I send the updated Eskom account “ because they took so long to help me it was not valid anymore” I send it to them and they requested a ID copy of which they did not tell me when I made the call to ask them if this is all they need to open the account. Now all of a sudden they need a better copy because that one is not clear. how can you work with a bank that makes you lose money and claims it’s the best banks “ pathetic” if you ask me
Still nothing from FNB
Good Day
Up to now I am still struggling to open this business account that they placed on hold because of FICA documents that they have not received, and I have send it to them numerous times
After coming back to me (after Hallo Peter) they still cannot un hold the account because of the uncommented staff that cannot read. I have to send the same documents over and over to them.
Now I don’t know what they will come with next, after I send the updated Eskom account “ because they took so long to help me it was not valid anymore” I send it to them and they requested a ID copy of which they did not tell me when I made the call to ask them if this is all they need to open the account. Now all of a sudden they need a better copy because that one is not clear. how can you work with a bank that makes you lose money and claims it’s the best banks “ pathetic” if you ask me
Still nothing from FNB