HV
Hendrik V

1 reviews | Active since Mar 2013

06 Mar 2017, 11:41

Business account opened without consent

<p>I was recently contacted by a Fnb consultant stating that I have opened a business account with them asking fir documents. How can they just open an account on my business without my consent?? I still keep recieving emails asking for documents. How did they get my telephone number business details email without me giving it to them. Are they now forcing people into accounts?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 12:21
Official

Good day Mr. scuubs

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***