JB
James Barrett-Poulsen
1 reviews | Active since Aug 2009
20 May 2015, 06:54
Business account not showing
On Friday 8 May I went into the Hyde Park branch to have the business account I recently opened linked to personal profile. <br> <br> The business banker told me it would reflect within 3-4 working days. It is still not showing, after calling a couple of times to follow up. This is annoying.<br> <br> Please link it ASAP so I may then order a card for the account. This is disappointing service from FNB! This is not the experience I was expecting when opening the account.
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FNB (First National Bank)'s replyOfficial
20 May 2015, 10:04Hello jamesbp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 686579.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 686579.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 May 2015, 10:04
Official
Hello jamesbp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 686579.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 686579.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)