Business account not open after two weeks

I contacted FNB on the 11th of May to open a business account, as they are ahead of the competition in their online ability to serve their clients i thought i would give it a try. It took four days just to receive the paperwork for me to complete. The online upload of the documents didn't work as they did not receive it. When the documents were eventually uploaded and i escalated the matter with the call centre as well as my private banker it took the account opening team a week to send me another email saying one form was completed incorrectly and needed to be sent again. Keep in mind this was not feedback from the business department as you can forget about them keeping in touch with you, this was after probably 10 calls to the call centre when i only received that email. I was promised four times between yesterday and today by the business call centre that i will receive a call from the processing team(which you cannot contact, they only use emails and can only make outbound calls apparently) to finalize and verify all the information as they have received the all the paperwork, the account must just be activated. Still hasn't happened. Poor poor service FNB business