Business account not active

Item: FNB (First National Bank)
Rating: 2
Author: Willem B

Opened a business account online, received card and supp**** my documents as requested. Account not active went into branch gave my documents again, account not active going for 3 weeks whats the use, your own personnel cant assist and you call centre drop the call when we try and find out the reason. Can anybody assist with this account??????

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Replies (1)

FNB (First National Bank)'s replyOfficial

06 Nov 2015, 13:34

Hello master123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Account fulfilment who will provide you with feedback.

The reference number is 807278.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply06 Nov 2015, 13:34

Official