DL
David L
1 reviews | Active since Mar 2014
19 Jun 2015, 09:40
Business Account frozen without any reason!
As a school we have a business account with FNB. <br> <br> Yesterday morning our account was frozen without any notice. After calling the contact centre we were referred to the branch. The branch checked all documentation and could not find any reason why the account was frozen. They also could not \unfreeze"the account. They said they would take it up with head office but that we should also try the call centre.<br> <br> We have called the call centre numerous times and spoken to many people"
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Replies (1)FNB (First National Bank)'s replyOfficial
19 Jun 2015, 12:44Hello Mandini Academy,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jun 2015, 12:44
Official
Hello Mandini Academy,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706045.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
