JM
JOHAN M

1 reviews | Active since Aug 2011

30 Jul 2015, 13:06

BUSINESS ACCOUNT CARD NOT YET DILIVERED

On 25/07/2015 Myself and my business partner went to FNB to open an business account as well as a personal account. This morning 30/07/2015 I collected my personal account card at FNB. When I inquired regarding the business card I was told that it will be delivered. Today is the 4th business day and no contact from FNB regarding our business card. We are running a business and we need the business card to activate online banking. How can we manage our business funds without a card. Please assist in getting our business account card to us asap. Or arrange online business banking profile. I think we should have rather went to another bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 13:18
Official
Hello destructor82,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 731447.

Regards
Complaints Resolution
Melinda Duvenhage
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