Business account cant do business

I opened a business account, and despite having uploaded the required documents, the account was frozen. I followed up and then emailed through the documents, which then allowed the account to be opened. <br> <br> For the past three weeks, a hard hold has been placed on the account, and all calls to try and resolve the issue have proven fruitless. I have not received a call from FNB business banking to resolve this issue. I am always the one initiating the contact. <br> <br> This is extremely disappointing from a bank which has served me fairly well over the past few years.