Business Account

Hi<br> <br> Sometime back I app**** for a business account with FNB, I received the relevant documents which I warranted and e-mailed back to the bank via electronic mail, however there was an issue with one of the documents. I did contact the bank the next day to inform them (Lyle) that there was an issue with one of the documents (refused to print), I advised Lyle to re-issue me the documents in a different format. I received the documents with the exact same problem later that day. I advised Lyle to test (print) before he could e-mail the documents over to me. Which part of the statement didn't he understand? Do you guys actually try to understand your clients requirement or do your'll simply behave like the South African government? Your service is ******* considering that I'm a private client of yours. Anyway I somewhat manipulated the document with the error and e-mailed it over last Friday (24-07-2015). I'm still waiting for my business account to be activated, it takes seventy two FNB hours to activate the account, it will only take my a few minutes to change my bank. If my business account isn't activated by Friday (31-07-2015), I will be forced to look elsewhere.<br> <br> Thank you