1 reviews | Active since Feb 2011
Business Account
I am an FNB loving customer from the time i came to FNB from Another bank. the only problem i have with fnb is poor and humiliating communication. I have a business account with FNB and to be honest my company has not yet sky rocketed yet. I did work subcontracted to his company and he asked for my business account numbers so that he can pay for my services. thats only when i realized that my account has been closed without my notice thereof. And on top of all this is the same account that SARS is having for my submitted documents a month and half ago. so i went to fnb with the intent to reactivate my account but i was told its not possible then my question is: where is the convenience at FNB? With the type of treatment i am getting at my Bank(FNB) i think i should move to a bank where i am important as a customer. No notifications or whatsoever. The service sucks, its really a waste of time. Now how do i say my bank works for me? think of the procedure i have to go through with SARS and all my clients whom i am awaithig payment from
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
