Business account, 1 month later no card? Incorrect contact information, incorrect surname, such a joke

Dissatisfied with opening new business account

I app**** for a business zero account with fnb, via speaking to a consultant.

It's been over a month, I do not have the bank card and Sim card.

The courier company "ccd" received the card from fnb, that included contact information for me that do not exist. My surname is incorrect as well.

I have contacted fnb and was transferred to several consultants to explain the same story, to update my surname and contact information. Both. Ell number and email address is incorrect!

In addition I could not egodter in the fnb banking app, due to the incorrect contact information.

I spoke to a few consultants again and finally got someone to " de link" my details. I was told to wait for my bank card and once activated, I should register on the banking app.

I contacted ccd couriers, they have my bank card with incorrect surname and contact info, they logged a query with fnb 3 times now in the last month to say they are returning the card back to them abd they will need to send me a new card.. But when I called again this morning ccd informed fnb has not responded to them!!!!

If I had any idea fnb was going to frustrate me with this simple process, I would not have app****.

Not a great start to start my business account!!