Business Account

I went to FNB Sandton ( of all places ) today at 8:30 AM and the branch unfortunately opened at 9 Am , I then was late for work and spoke to a consultant I didn't get her name who then addressed me in a weird unknown language to me ( complain 1 ) I then queried why I couldn't deposit money into my account and I was told that my account has since been on hold hence I can't deposit and I was told is because I didn't provide FICA documents , I then Told the so cold excuse if the manager that I had sent and email to the consultant at the time and that how come I had a card if there were outstanding docs , she went on saying sorry we don't have , I then said who's problem is that and she wanted to call the consultant to ask what transpired so who the hell ask a consultant to come exchange words with a client instead of providing a solution she wanted to create an argument . I didn't know that being black at FNB consultants and manager assumes the right to address one in the language of their choice .<br> I will be seeking better service else where as FNB HAS *********** STUFF AND MANGERS FOR AN EXCUSE !!! As I write this report been with FNB on the phone for 1Hr37 Min.