TK
Tsibane K
1 reviews | Active since Jan 2017
06 Feb 2020, 09:16
Busines Manager Poor Service
We have been trying to get a hold of the business manager of the Forest Hill / Lifestyle branches in Centurion to no avail. He is never in the office or available telephonically. We were given his business card & we have emailed him twice since Monday, 3 February 2020. He has read my emails as i did a read receipt but he has not come back with any assistance or reply.
This is very unprofessional and does not allow businesses to be able to get assistance with what they are looking for.
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Feb 2020, 11:15Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply06 Feb 2020, 11:15
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***