Burning ear and moist phone

Called the call centre for assistance on my cheque account was on hold for at least 20 minutes before someone answered, the agent advised the could not help me and transferred me to Online Banking. I was on hold for a futher 25 minutes before someone answered and only to be told that they cannot help me and transferred me back to cheque account queries where I originally started. I then waited a further 15 minutes and eventually dropped the call because i couldnt hold anymore. This is the bank that says "how can we help you?" Well they just help me get a burning ear and a moist phone from ear sweat. Gross... I know, just like FNB Service