Bunch of *******

Not willing to close Cheques account with overdraft that was settled and paid 19 July 2018 already. Settlement letter was requested 19 July 2018 and paid immediately. Now FNB keeps on having excuses why the account has not been closed. The longer they take the more bank charges gets deducted. Sofar just over a R100 has been deucted again since settlement was paid. Never do business with FNB. Call center staff are not willing to assist they just sit there to get salary no need or urgency to do a job. Since when does it take more than 8 working days to close an account. Who can a person report this type of service to the FNB complaints department was also not willing to assist today again??????????