Bunch of ******* - 02

Firstly I would like to congratulate Hello Peter on succesfully creating jobs in SA :-). It seems that most companies have employed people just to respond to complaints from Hello Peter. Just a pity that FNB employed somebody ***********. 1 Aug a created a review Bunch of ******* for FNB who is not willing to close my cheques account after I paid the settle amount offered by them. The letter was already requested 19 July 2018. Please ignore that FNB redponds to complaints on Hello Peter. They claim to give a reference number and that they have contacted the relevant department in my previous review they claim to have forwarded it to the Premium department but nothing gets sorted. Imagine being part of Premium banking and still not being assisted. Just a way to ***** more money by using Premium. Never open a bank account with FNB because you cannot get it closed and they will just deduct charges for as long as the account is open. How long can it possibly take to close account and send a paid-up letter to customer. Am I being impatient thinking that it should have atleast hapoened within the first week or is FNB turn around times well I actually dont know what to say because who actually knows. Its now been nearly a month and not even the managers can assist in getting this issue resolved. Keep an eye on my complaints. If not sorted my next review will include departments, names and reference numbers FNB claims to give when calling and waiting 30min for somebody to answer.