PL
Patience L
1 reviews | Active since May 2019
13 Jun 2019, 10:23
BUNCH OF *****
Still waiting for my refund.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
13 Jun 2019, 12:09Good day Patience Leshope,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Loans who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Loans who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***
FNB (First National Bank)'s reply13 Jun 2019, 12:09
Official
Good day Patience Leshope,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Loans who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
The complaint had been routed to FNB Sales and Service Contact Centre for investigation and resolution.
Please note that every time you log a complaint a new reference number is generated which filters to the back of the queue, this delays the resolution of the complaint. Please allow the business unit the opportunity to investigate and provide you with feedback before logging another complaint.
Your comments had been escalated and FNB Loans who will be in contact with you.
Regards,
Hello Peter Complaints Team.
***