JE
Jaco E

1 reviews | Active since Aug 2016

07 Aug 2016, 09:14

Bunch of ******

<p>I have a loan with with FNB and an arangement with there legal department in paying back the loan as i were going trought a ruff patch. I payed my montly fee as arranged with the atternays of FNB and still this month they took moneybout of my savings pocket account. Now they dont want to give me back that money. And thats my petrol moneybto get to work and back to be able to pay my accounts every month. I belive this is of bad service and if this goes on and dont get my money back that they basicly stole out of my savings pocket i will lay a officail complaint at the finachial board of south africa.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Aug 2016, 07:30
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 986815.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)