1 reviews | Active since Oct 2016
BUNCH OF ******
I am so angry and disgusted by this bank nothing good comes out "HOW CAN WE HELP YOU" , instead is how can you help US not lose you and we love chowing your money. Two weeks I was about to pay and close my credit card because of the high interest rate and monthly installments. I was given a serious run around before I was put through to their retention department aka ******** department. I spoke to Chesney Jacob who persuaded me not to close the account but rather pay an amount that will take my installment down and pay at least a minimum of below R2000.00. Now when I check I still have to pay over R5000.00 for R30 000.00 credit card this absurd. I want FNB to own up to their promise and stop being a bully.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
