KM
Keith M

1 reviews | Active since Apr 2018

19 Jun 2018, 13:18

Bull****

FNB is full of ****. They send me 15 sms mesages saying transaction declined,, transaction declined but i had the card in my pocket. the account is not registered for online banking, i have the phone that is registered for mobile banking, how the hell can anyone try a transaction with everything that i had in my pocket?

2 days later they say my account is overdrawn by 350,, LIKE HELL ? they deduct 400 wen i receive a payment.... *** is all this ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2018, 14:45
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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