KM
Koketso M

1 reviews | Active since Jun 2017

21 Dec 2017, 12:34

BULL****!

It’s useless of you guys to even ask how you can help cause you've done NOTHING ABSOLUTELY NOTHING TO HELP ME!!! I got an sms from my car insurance saying i stopped their payment, so they cancelled my policy, because of your incompetency I'm driving around with a car that's not insured. This is not the first-time weird things have happened in my account. The last time money went in and out of my account and I was told someone would get back to me after two working days, to this day I’m still waiting!!! How the hell do such things happen without anyone explaining to me why? So, I need to know who's going to pay for the reinstatement of my policy cause I didn’t stop the payment?? Help me by explaining that!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2017, 14:08
Official

Good Day Ms. KayMont

Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Debit order segment for investigation and feedback to yourself.

Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.

Thank you again

Kind Regards

FNB Hello Peter Desk

Rahim Salamaan

Hello Peter Service Recovery Consultant

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