Bul**** by the bank for the services I pay so much money for

I cannot believe this, my app was deactivated for whatever reason without any warning during this difficult time and I depend on it.I called in for assistance and I was told to register for internet banking again and guess what,I have been trying for the last 24 hours!This is not fair ,I need statements from the app for very important business opportunities and FNB takes that away from me and I am paying for the services.I am being bul**** and disrespected by what I am paying for.I request the bank to please fix this mess and activate my app ASAP,also note that I cannot risk my life and go to an atm to fix this issue,so do it from your side please.