Bul**** by FNB

I laid a complaint ref ********** NF with FNB and my issue has not been resolved, this is the response I got:

Good day Mr Msibi,

We acknowledge receipt of your complaint regarding your cheque account, overdraft and revolving loan account.

In order to close your cheque account and revolving loan, you would need to settle both overdraft and revolving loan. Both credit facilities are FNB products and is not designed to be debited from any other account other than an FNB Account.

The arrangement required from FNB will be declined, however you are more than welcome to contact our Credit & Risk Managers on ********** to see if they would consider your proposal. Please note, if the arrangement is declined, we are at not in a position to assist further on the case.

Regards, Roe***a Davids

This email is subject to a disclaimer.

Visit the FNB website and view the email disclaimer by clicking the “About FNB + Legal” and “Legal Matters” links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer.

I don't know what to do anymore.