1 reviews | Active since Jun 2018
Brooklyn Mall FNB - Bad Services
Talk about bad services.!! The FNB (First National Bank) in Brooklyn Mall is absolutly useless.!! Numerous times that I wanted to Deposit Cash at the ATM's, none of them is working. They are always "Being Serviced" This Morning I went to go Deposit and when I was nearly done a gentleman came to me and said "Oh this ATM cannot print slips today, you will have to come back or deposit and get a slip inside the bank" Inside the bank the people can never help me with some sort of Verification that I did Bank at the ATM. I tried it a few days ago and it took me almost 3 days just for a piece of paper. Because they said There is NO way they can help me. There was NO sign or anything up there indicating that the ATM is Faulty.
Good Day Adri Van De Graaf,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Adri Van De Graaf,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
