NA
Nirvana A
1 reviews | Active since Feb 2019
21 Feb 2019, 10:33
Broken Promises from FNB
Had visited the FNB Branch at the Mall Of Africa on the 2nd February, to have all my details updated and surname changed. I was assured by the gentlemen who assisted me, that when I receive my new card which expires at the end of the month, it will state my martial surname. Well guess what??? I received my card today from a very rude DSV driver, and the card still states my ****en surname.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
21 Feb 2019, 11:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply21 Feb 2019, 11:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)